Booking.com’s 360-Degree View of Employee Experience (an Interview with Paulo Pisano)

This podcast episode features Paolo Pisano, the Chief Human Resources Officer at Booking Holdings and Chief People Officer at Booking.com. The discussion focuses on various topics, including aligning talent strategy with business strategy, fostering a strong company culture in a hybrid and distributed workforce, designing office spaces for hybrid work arrangements, the importance of in-person interactions for building relationships and community, creating a coherent employee experience, adopting a skills-based approach to workforce planning, the impact of the pandemic on talent management initiatives, the role of people analytics in HR, and the priorities for HR in 2024. Paolo's extensive experience and insights provide valuable perspectives on HR and change management in a global and diverse organization like Booking.com.

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Digital HR Leaders with David Green

Paolo Pisano: Leading HR Strategies at Booking.com Amidst Unprecedented Times

Connecting Talent Strategy to Business Strategy for a Globally Distributed Workforce

Fostering Culture in a Hybrid and Distributed Workforce

Building a Strong Culture through Engagement and Deliberate Actions

Hybrid Work: Rethinking Office Design for a Post-Pandemic Era

The Value of Being Together at the Office: Fostering a Network Effect and Serendipitous Encounters

The Interplay of HR Strategy and Business Strategy: Enhancing Employee Experience

Booking.com's Skills-Based Approach to Workforce Planning: Early Days, but Promising

Navigating Talent Management during the Pandemic: Booking.com's Approach

Navigating Crisis: The Role of Focus, Clarity, and Communication in Leadership

People Analytics: Fostering a Culture of Critical Thinking and Data-Driven Decision-Making

The Importance of Self-Reflection for Aspiring Chief People Officers

HR's Key Priorities for 2024: Leveraging AI, Simplifying Systems, and Enhancing Leadership Development

Booking.com’s 360-Degree View of Employee Experience (an Interview with Paulo Pisano)

Digital HR Leaders with David Green

00:03Paolo Pisano: Leading HR Strategies at Booking.com Amidst Unprecedented Times

Paolo Pisano: Leading HR Strategies at Booking.com Amidst Unprecedented Times

04:06Connecting Talent Strategy to Business Strategy for a Globally Distributed Workforce

Connecting Talent Strategy to Business Strategy for a Globally Distributed Workforce

08:31Fostering Culture in a Hybrid and Distributed Workforce

Fostering Culture in a Hybrid and Distributed Workforce

11:44Building a Strong Culture through Engagement and Deliberate Actions

Building a Strong Culture through Engagement and Deliberate Actions

14:38Hybrid Work: Rethinking Office Design for a Post-Pandemic Era

Hybrid Work: Rethinking Office Design for a Post-Pandemic Era

17:42The Value of Being Together at the Office: Fostering a Network Effect and Serendipitous Encounters

The Value of Being Together at the Office: Fostering a Network Effect and Serendipitous Encounters

20:49The Interplay of HR Strategy and Business Strategy: Enhancing Employee Experience

The Interplay of HR Strategy and Business Strategy: Enhancing Employee Experience

26:19Booking.com's Skills-Based Approach to Workforce Planning: Early Days, but Promising

Booking.com's Skills-Based Approach to Workforce Planning: Early Days, but Promising

31:03Navigating Talent Management during the Pandemic: Booking.com's Approach

Navigating Talent Management during the Pandemic: Booking.com's Approach

34:15Navigating Crisis: The Role of Focus, Clarity, and Communication in Leadership

Navigating Crisis: The Role of Focus, Clarity, and Communication in Leadership

37:59People Analytics: Fostering a Culture of Critical Thinking and Data-Driven Decision-Making

People Analytics: Fostering a Culture of Critical Thinking and Data-Driven Decision-Making

40:42The Importance of Self-Reflection for Aspiring Chief People Officers

The Importance of Self-Reflection for Aspiring Chief People Officers

43:17HR's Key Priorities for 2024: Leveraging AI, Simplifying Systems, and Enhancing Leadership Development

HR's Key Priorities for 2024: Leveraging AI, Simplifying Systems, and Enhancing Leadership Development