This podcast episode explores the importance of creating a positive work environment and fostering a sense of belonging and recognition in order to retain employees in high-turnover industries like the fast food industry. The speakers discuss the impact of recognizing and celebrating employees, providing support to immigrants, addressing implicit bias, creating clear career paths, and adapting communication and performance review strategies to meet the needs of the younger generation. They emphasize the role of leaders in creating inclusive environments and providing opportunities for growth and development.