Diversity and Inclusion in Long Term Care

Diversity in long-term care leadership fosters innovation, improves problem-solving, and builds essential trust between staff and residents. Nursing home administrator Zakiyo Jackson emphasizes that leadership must reflect the diverse backgrounds of the communities they serve to ensure equitable care. Effective inclusion strategies include daily team-building exercises, cross-shift collaboration, and creating structured outlets for staff feedback. These practices break down barriers and encourage meaningful connections across different roles. Participation in initiatives like the Diversity Executive Leadership Program (DELP) further enhances self-awareness and provides a platform for underrepresented leaders to grow. By consistently prioritizing resident well-being and staff support, leaders can overcome biases—such as being misidentified due to appearance—and cultivate a culture where every voice is valued and heard, ultimately driving better outcomes for the entire long-term care profession.