Unpacking Amazon’s unique ways of working | Bill Carr (author of Working Backwards)

This podcast interviews Bill Carr, co-author of "Working Backwards," about Amazon's unique management and operational practices. The conversation covers several key Amazonian concepts, including "working backwards" (prioritizing customer needs), single-threaded leadership, input/output metrics, and the "disagree and commit" principle. Carr explains how these practices were developed and implemented at Amazon, highlighting the importance of iterative process improvement and a focus on long-term customer value over short-term gains. He also discusses the "bar raiser" hiring process and its role in maintaining high standards. Listeners gain actionable insights into improving team organization, decision-making, and hiring processes.