How do you keep going when your mouth turns 'sticky'? Viv talks to the award-winning writer, Claire Fuller about lessons from life, digging back into tales from when Claire worked in marketing and a pitch ran aground.

Offering tips and tricks for persevering through awkward moments, Viv celebrates Claire's honesty for admitting when things haven't gone well and also for celebrating the moments that most definitely have.

They talk about carving out a writing career later in life, while working and bringing up children – 'do it now, don't wait for perfection' - and the importance of helping others in the spirit of Viv's Lift as you Climb.

Viv's new book, Happy High Status: How to Be Effortlessly Confident, is available for preorder.

@vivgroskop

20.2 Claire Fuller, author

How To Own The Room