In this episode of the HR Leaders podcast I'm joined by, Alain Hunkins, Best-Selling Author, Speaker, Leadership Expert.

Episode highlights

[04:22] - What was the inspiration behind the book?

[06:34] - We’re up surprised by your findings?

[09:50] - Why we need to avoid small oven thinking

[13:07] - Secret 1 - Connection

[14:20] - Key themes that inhibit leaders ability to be empathic

[16:20] - How “listening with purpose” can help us be more empathic

[17:59] - What is the superhero myth?

[19:24] - A great example of using empathy to unlock the true story

[25:01] - Secret 2 - Communication

[26:03] - Achieve effective communication with the 3 rings method

[27:17] - Ask for a receipt to help clarify communication

[33:48] - Secret 3 - Collaboration

[36:00] - Why having equal airtime leads to high performing teams

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