In this episode of the HR Leaders podcast, I'm joined by my guest Greg Jackson, the CEO and founder of Octopus Energy.

Episode highlights

00:00 - Intro

00:38 - Greg's background

01:29 - How giving his marketing team freedom allowed them to create a great brand

02:58 - Don't mistake not having an HR function as not caring about people

04:32 - The inspiration behind working this way

07:13 - How this model makes all leaders responsible for HR

08:36 - What training and support do you provide to make this model successful?

11:40 - Why this is not an attack on HR

12:35 - Should other organisations consider changing to this model?

14:19 - How this model allows people to work faster

16:52 - Using data to keep a pulse on his teams and potential problems

18:29 - What's been the impact on your HR staff members?

22:15 - Greg shares insights into their customer and employee satisfaction

23:46 - How are you supporting your employee’s wellbeing?

26:39 - The challenges that come with operating in this way

29:48 - A personal incident that helped inspire Greg's HR model

33:17 - LinkedIn question - Do you have an HR department but you call it something else?

35:06 - LinkedIn question - As you grow, will you consider changing to a traditional HR function?

35:06 - LinkedIn question - Has the pandemic shifted people’s thoughts on HR?

37:57: - HR Leaders Quick Fire Round

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My Billion Pound company has no HR Department

HR Leaders