In this episode of the HR Leaders podcast, I'm joined by my guest Shuchika Sahay, Global Chief Human Resources Officer at Firstsource.

Episode highlights

00:00 - Intro

00:54 - Her journey into HR

05:01 - What attracted to her to a role at Firstsource

06:24 - What is Firstsource?

08:37 - Her experience starting as a CHRO during a pandemic

10:18 - Their DE&I efforts & training programs

12:14 - Proud to be featured in Bloomberg Gender-Equality Index

14:39 - How small wins can make a big impact on diversity

15:39 - How they harness employee resource groups

18:28 - The challenges she's learnt from over her 20-year career in HR

24:49 - The pandemic brought kindness

27:13 - CHRO skills needed for success

29:51 - Her thoughts on HR tech

23:31 - HR Leaders Quick-fire Round

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Driving DE&I During the Pandemic and the Hidden Value of Kindness

HR Leaders