In this episode of the HR Leaders Podcast, we speak with Sandrine GIRSZYN, Chief Human Resources Officer Headquarters at AXA, about redefining the role of the manager in a fast-changing world. Sandrine explains how managers have become the crucial layer holding transformation, well-being, and performance together, and why HR must put them back at the center of organizational strategy.

She shares how AXA is supporting more than 4,000 managers worldwide through a human-centered approach built on listening, co-creation, and trust. Rather than relying solely on AI or digital training, Sandrine reveals how in-person connection, community, and peer learning have become AXA’s secret to real development.

From creating a “People Link” community to launching a global coaching platform, this episode is a roadmap for every HR leader trying to upskill managers while keeping the human touch alive.

🎓 In this episode, Sandrine discusses:

Offering real-time, human coaching, not AI substitutes
How in-person connection strengthens trust and capability
How AXA supports them through listening and co-creation
Building a “People Link” community for peer learning and support
Why middle managers are the most critical layer in transformation

🙏‍ Thanks you to our series partner - Workhuman

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