In this episode of the HR Leaders Podcast, we sit down with Sharon Doherty, Chief People and Places Officer at Lloyds Banking Group, to explore how Lloyds is preparing its leaders for a world where AI and culture change are happening at the same time. Sharon shares how Lloyds focuses on substance over noise and why leadership behaviour matters more today than ever.

She breaks down how the company is helping senior leaders go all in on AI, using global learning trips, reverse mentoring, and safe spaces where executives can learn without fear. Sharon explains how AI, used well, can strengthen culture, improve feedback, and give people better insights instead of overwhelming them.

If you care about leading people through constant change, this conversation is for you. It shows why purpose, honest leadership, and real learning are the foundations that keep a culture strong when everything else is moving.

🎓 In this episode, Sharon discusses:

How Lloyds develops leaders who are “all in” on AI
The three cultural “evergreens” every company must protect
How AI can supercharge culture, feedback, and personalisation
How purpose and honest leadership build trust during uncertainty
Why reverse mentoring and “AI ninjas” change executive behaviour

🙏‍ Thanks you to our series partner - Workhuman

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How Lloyds Builds Leaders for the AI Era

HR Leaders