This podcast episode delves into key aspects of leadership, design thinking, and crisis management. It highlights the challenging journey of Brian Chesky, CEO of Airbnb, in navigating the COVID-19 crisis, in which he proved his mettle beyond his initial ordeal of starting the company. The episode also showcases the resilience and creativity of Rose Previt, who faced setbacks in her restaurant business but emerged successful through perseverance and innovation. Lessons gleaned from a near-death business experience emphasize the importance of self-awareness, positive psychology, communication, and decisive actions anchored in principles.