Communication expert Jefferson Fisher joins Jay Shetty on *On Purpose* to discuss strategies for effective communication in relationships, work, and family. Fisher emphasizes that arguments should be viewed as opportunities to unravel misunderstandings rather than win, highlighting the importance of understanding the other person's needs. He introduces the "I know, I'm not, I'm open" framework for engaging with someone who is unwilling to communicate and stresses the need to address the underlying emotions rather than just reacting to the surface-level frustrations. Challenging the notion of always being nice, Fisher advocates for authentic communication, even if it involves difficult conversations, to foster deeper connections and prevent long-term resentment. He also explores practical techniques for setting boundaries, responding to triggers, and advocating for oneself in the workplace.
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