Inside Ramp, the $32B Company Where AI Agents Run Everything | Geoff Charles

Geoff Charles, CPO of Ramp, discusses how the company leverages AI to accelerate product development. Ramp uses AI to analyze customer feedback from various sources, including support tickets and sales data, to prioritize their product roadmap. Charles highlights "Ramp Research," an internal tool that allows employees to ask data-related questions and receive automated reports. He notes that 50% of Ramp's code is AI-generated, with a goal of reaching 80% by March, emphasizing the importance of skills and prompt engineering in product development. Charles also shares that Ramp uses Claude Code and internal skills to automate tasks, improve efficiency, and enable employees across different roles to contribute to product development.