Zalando's co-founder and co-CEO, Robert Gentz, discusses the company's origins and evolution with Nicolai Tangen. Gentz recounts starting with flip-flops in 2008 and rapidly scaling into fashion across Europe, emphasizing the importance of selection and cross-selling. A key focus is how AI is transforming Zalando, from personalized discovery feeds to AI assistants that provide context-based fashion advice and improve size prediction using customer photos. Gentz also reflects on his leadership journey, highlighting the shift from hands-on involvement to enabling leadership, and stresses the need for curiosity and humility in successful founders. He champions the idea of a "European dream" to foster entrepreneurship, advocating for a positive vision to compete with the US and China.
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