Designing the Design Process: Lessons from Grammarly’s VP of Design

The podcast delves into the concept of process design within the design industry, addressing the issue of designer burnout stemming from poor processes. It highlights the planning fallacy, a psychological bias causing consistent underestimation of project timelines and costs, influenced by factors like overconfidence, narrow focus, and social pressures. To combat this, the speaker suggests building buffers, seeking objective data, and using the "yes, but here's how" approach to manage expectations. The discussion touches on the threat of AI design tools potentially leading to a lack of originality, referencing a study showing reduced brain engagement with AI-assisted writing. The speaker advocates for intentionality in designing work processes, emphasizing focus, balance, and clear role assignments within teams to foster a healthier and more productive environment.