Airbnb's CEO Brian Chesky discusses how the pandemic has impacted the company and the future of travel. Chesky details the immediate crisis of losing 80% of the company's value in five weeks and the difficult decision to lay off 25% of the workforce. He highlights Airbnb's efforts to support hosts and frontline workers during the pandemic, including refunding guests and providing housing for medical personnel. Chesky envisions a future of travel focused on authentic, local experiences in smaller communities, facilitated by the rise of remote work and a desire for connection. He also addresses Airbnb's past issues with discrimination and the steps they are taking to promote diversity and inclusion on the platform and within the company.
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