Fresh off a $243 million fundraise from Oak HC/FT and A16Z, Ambience Healthcare is on a mission to kill medical billing — and build “Iron Man suits for doctors.”

Today we sit down with co-founder and CEO Mike Ng to talk about how Ambience is tackling one of healthcare’s most painful problems: the administrative burden that eats up 73% of a clinician’s day.

We cover:

🏥 How Ambience tackles both clinical documentation and medical coding simultaneously (and why this dual approach was initially controversial with investors)

📊 The metrics he obsesses over to know if they’re succeeding

🎯 Why specialty-specific AI models outperform general-purpose solutions in complex medical subspecialties

📈 Real-world results from Cleveland Clinic's five-way ambient listening comparison study

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About our guest:

Mike Ng is the co-founder and CEO of Ambience Healthcare, developing AI-powered clinical documentation platforms for healthcare providers. Before starting Ambience, Mike ran a care delivery organization, giving him firsthand insights into the challenges of healthcare operations, physician management, and the gap between software demos and real-world implementation. His experience spans both the operational and technological sides of healthcare, informing Ambience's approach to building AI solutions that work seamlessly within existing clinical workflows.

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This Founder Just Raised $243M to Free Doctors from Their Screens | Ambience Co-founder & CEO Mike Ng

The Heart of Healthcare | A Digital Health Podcast