265. Complexity to Connection: Humanizing High-Stakes Communication

The podcast explores effective communication strategies in healthcare and beyond, highlighting the importance of storytelling, empathy, and clarity. Jonathan Berek shares his experience using film and patient stories to engage people with medical advancements, emphasizing the emotional connection fostered through personal narratives. Phil Polakoff discusses the need for concise and clear messaging, advocating for practical, policy-driven approaches to address healthcare inequities. Both guests underscore the value of listening, mentorship, and continuous learning in refining communication skills, with Berek noting the importance of "leveling" to connect with diverse audiences and Polakoff stressing the need for tangible results and collaborative efforts towards a healthier society.