Zillow's CEO discusses the company's vision for digitizing real estate transactions and creating a "super app" to streamline the buying and selling process. A key focus is integrating software for agents, teams, and brokers to improve efficiency and bring more of the transaction online. The conversation addresses concerns about Zillow's acquisitions and efforts to be a "co-pilot" in the industry, enabling agents rather than replacing them. The CEO emphasizes the importance of transparency and consumer education, particularly in light of the NAHREP settlement and debates around clear cooperation policies. Zillow is also working to address the homeownership gap in the Latino community through policy advocacy, financial literacy tools, and efforts to increase housing supply.
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