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We’ve been talking about the powerful leadership dyad – what if yours isn’t working? What if your executive leader is ineffective? Or worse yet, berating staff or being inappropriate with patients and creating risk for the practice?

We’ve been called into many practices over the years where a leadership transition is taking place, or it is painfully obvious that one is needed, but no one knows where to begin. This is fairly common. In many cases, the group has a leader who started off just fine, and over a course of several months or even years, evolved into being ineffective. They usually contact us when they’re at a point of crisis. There are many strategies for successfully and smoothly exiting an ineffective leader.

Your goals for the leadership transition should be:
1. A smooth operational transition
2. An opportunity to level up the practice’s leadership
3. Your chance to honor the outgoing leader and be as classy as possible

Along this line, resolve to give them a good send off, even if the last weeks or months have been bumpy. Recall all of the good things they have done for the practice in years past. Give them a factual reference that is as positive as you can be.

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Episode 29: Exiting an Ineffective Leader

Medical Money Matters with Jill Arena