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Imagine this: you see a patient, orders the labs, do the follow‑up, navigate the complexity, chart the visit, and deliver the care. The work is done. Then someone in the billing department closes the claim with a single click, marking it as “adjusted off.” You never see the revenue. You might not even know it was written off. That’s a dollar (or many dollars) you earned but never realized—and it happens way more often than you think.

Today we’re going to pull back the curtain on one of the quietest, yet most destructive revenue leaks in medical group finance: adjustments—the write‑offs, the staff mistakes, the unmonitored decisions that erode your bottom line. We’ll talk about what adjustments are, why many revenue cycle departments don’t monitor them, the real cost of uncontrolled write‑offs, and how you can take back control. If you’re a physician leader, an administrator, a CFO, or part of a practice leadership team, this episode is for you.

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Episode 161: Adjustments: How You’re Losing Real Revenue Without Even Knowing It

Medical Money Matters with Jill Arena