Scaling is not about working harder — it’s about thinking differently.

In this episode, Keith sat down with Casey Woo, former operator at WeWork, OpenAI, Flexport, and Zappos, founder of Operators Guild, and Managing Partner at FOG Ventures, to break down what it really takes to scale a company.

Casey introduces the concept of the “Scaler” — the operator who thrives in complexity, builds systems that evolve, and helps companies move from chaos to clarity. He shares how the world’s fastest-growing startups fail not because of bad ideas, but because they lack the operating structure needed for sustainable growth.

They dive into:

Why scaling is a discipline, not a phase
How great operators think across product, people, and process
What founders misunderstand about growth- Why systems—not heroics—create durable companies
How AI is changing the way companies scale

Whether you’re a founder, operator, or investor, this episode is a masterclass in building companies that don’t just grow — they scale.

Connect with Casey Woo:

LinkedIn: https://www.linkedin.com/in/caseywoo/
Sponsor Info: We are strategic business advisors with decades of leadership experience and a proven track record of driving businesses’ growth. We specialize in creating custom-tailored strategies to introduce your company, drive growth, build leadership teams, and ensure companies implement appropriate compensation programs. Our mission is to utilize our expansive network to benefit your company https://www.compass-strategic-advisors.com/

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The Scaler Mindset: How Elite Operators Build Hypergrowth Companies with Casey Woo

Liftoff with Keith Newman: For Founders looking for a new growth playbook and further inspiration.