21 Nov 2024

Business English: Master Communication Skills

LearningEnglishPRO

The podcast provides essential English phrases for various business communication scenarios. It covers opening meetings professionally, using clear and direct language, and employing strong verbs to project confidence. Active listening, adapting communication styles, and tailoring language to different audiences are emphasized. The podcast also details 50 essential business English verbs from "achieve" to "review," explaining their definitions and usage with example sentences. Additionally, it transforms basic English phrases into more professional business alternatives, enhancing politeness and clarity. Specific phrases for email writing, meetings, presentations, job interviews, negotiations, sales, customer service, call centers, and flight attendants are presented, offering practical tools for effective communication in diverse professional settings.

Outlines

Part 1: Basics, Context

Part 2: Vocabulary, Professional Phrasing

Part 3: Written, Verbal Correspondence

Part 4: Presentations, Public Speaking

Part 5: Interviews, Recruitment

Part 6: Salary, Negotiations

Part 7: Sales, Customer Service

Part 8: Call Center Operations

Continue

Preview

How to Get Rich: Every EpisodeNaval

Business English: Master Communication Skills

LearningEnglishPRO

Part 1: Basics, Context

00:00Business Communication Essentials: Knowledge, Professionalism, and English Skills

Business Communication Essentials: Knowledge, Professionalism, and English Skills

00:17Business English Toolkit: Channel Membership Benefits and Masterclass Structure

Business English Toolkit: Channel Membership Benefits and Masterclass Structure

01:47Five Key Tips for Effective Business Communication

Five Key Tips for Effective Business Communication

Part 2: Vocabulary, Professional Phrasing

04:4550 Essential Business English Verbs: Definitions and Phrases (A to R)

50 Essential Business English Verbs: Definitions and Phrases (A to R)

19:23Business English Verbs: Student Membership and Future Lessons

Business English Verbs: Student Membership and Future Lessons

20:20Transforming Basic English into Professional Business Communication (Phrases 1-11)

Transforming Basic English into Professional Business Communication (Phrases 1-11)

26:35Elevating Everyday English: Professional Communication Transformations (Phrases 12-25)

Elevating Everyday English: Professional Communication Transformations (Phrases 12-25)

32:25Business English Transformations: Refining Communication for Professionalism (Phrases 26-37)

Business English Transformations: Refining Communication for Professionalism (Phrases 26-37)

37:13Mastering Business English: Final Transformations for Effective Communication (Phrases 38-50)

Mastering Business English: Final Transformations for Effective Communication (Phrases 38-50)

Part 3: Written, Verbal Correspondence

41:01Business Email Writing: Structure and Subject Lines

Business Email Writing: Structure and Subject Lines

42:30Business Email Greetings, Opening Sentences, and Body Content

Business Email Greetings, Opening Sentences, and Body Content

45:47Business Email Closing Sentences, Sign-offs, and PDF Guide

Business Email Closing Sentences, Sign-offs, and PDF Guide

49:00Essential Business English Phrases for Starting Meetings

Essential Business English Phrases for Starting Meetings

50:28Introducing People, Expressing Ideas, and Asking for Clarification in Meetings

Introducing People, Expressing Ideas, and Asking for Clarification in Meetings

53:08Expressing Agreement, Disagreement, and Interrupting Politely in Meetings

Expressing Agreement, Disagreement, and Interrupting Politely in Meetings

56:08Asking Opinions, Summarizing, and Closing Meetings Effectively

Asking Opinions, Summarizing, and Closing Meetings Effectively

Part 4: Presentations, Public Speaking

57:40Delivering Effective Presentations: Opening and Setting the Tone

Delivering Effective Presentations: Opening and Setting the Tone

59:49Presenting Main Points and Engaging the Audience

Presenting Main Points and Engaging the Audience

1:02:39Staying Calm, Concluding the Presentation, and Student Membership

Staying Calm, Concluding the Presentation, and Student Membership

Part 5: Interviews, Recruitment

1:05:53Business English Conversation: Interview Skills Introduction

Business English Conversation: Interview Skills Introduction

1:07:16Interview Scenario 1: Store Assistant

Interview Scenario 1: Store Assistant

1:09:29Interview Scenario 2: Restaurant Waiter

Interview Scenario 2: Restaurant Waiter

1:12:07Interview Scenario 3: Financial Analyst

Interview Scenario 3: Financial Analyst

1:16:10Key Qualities of Successful Interview Candidates

Key Qualities of Successful Interview Candidates

1:17:32Behavioral Interview Questions: Introduction and Importance

Behavioral Interview Questions: Introduction and Importance

1:19:34The STAR Method: Structuring Answers to Behavioral Questions

The STAR Method: Structuring Answers to Behavioral Questions

1:20:26Behavioral Questions and Sample Answers: Leadership, Problem Solving, and Teamwork

Behavioral Questions and Sample Answers: Leadership, Problem Solving, and Teamwork

1:23:33Preparing for Behavioral Questions and Key Definitions

Preparing for Behavioral Questions and Key Definitions

1:25:24Recruitment Phrases: Identifying the Need to Hire

Recruitment Phrases: Identifying the Need to Hire

1:27:05Recruitment Phrases: Listing a Job on a Website

Recruitment Phrases: Listing a Job on a Website

1:29:44Recruitment Phrases: Candidate Selection and Arranging Interviews

Recruitment Phrases: Candidate Selection and Arranging Interviews

1:32:26Recruitment Phrases: Following Up After Interviews and Offering the Job

Recruitment Phrases: Following Up After Interviews and Offering the Job

Part 6: Salary, Negotiations

1:35:23Asking for a Raise: Setting the Tone and Requesting a Meeting

Asking for a Raise: Setting the Tone and Requesting a Meeting

1:38:14Presenting Your Case and Asking for the Raise

Presenting Your Case and Asking for the Raise

1:40:35Handling Objections and Ending the Conversation Professionally

Handling Objections and Ending the Conversation Professionally

1:42:39Following Up After the Meeting: Thank You and Summary Emails

Following Up After the Meeting: Thank You and Summary Emails