
The third season of Boss Class investigates the practical application of artificial intelligence for managers and employees, moving beyond industry hype to identify where the technology provides genuine utility. Hands-on experimentation with AI tools—ranging from voice cloning and automated coding to interacting with ChatGPT—reveals a complex emotional spectrum of delight, fear, and frustration. While AI demonstrates significant potential in customer service and business development, its current reliability remains a critical concern, with error rates estimated between 20% and 30%. Success in this evolving landscape depends on resisting the "easy button" of total automation and recognizing that AI cannot yet replace human newcomers. The upcoming series combines personal trials with corporate case studies to determine how organizations can successfully integrate these tools while preparing for a future where human judgment remains indispensable.
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