The third season of Boss Class investigates the practical utility of artificial intelligence for managers and employees, moving beyond industry hype to identify where the technology provides genuine value. Hands-on experimentation with AI tools—ranging from voice cloning and automated coding to interacting with ChatGPT—reveals a complex emotional spectrum of delight, fear, and frustration. While AI demonstrates significant potential in customer service and business development, its current limitations include a persistent error rate of 20% to 30%. Success in this evolving landscape depends on resisting the "easy button" and recognizing that AI cannot yet replace human newcomers. The upcoming episodes focus on how companies successfully integrate these tools today while preparing the workforce for a future where critical oversight remains essential to mitigate algorithmic errors.
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