
The podcast explores the realities of emergency medicine with Dr. Solange Fugger, also known as Minerva Salute, who shares insights from her experience as the head of the Department of Emergency Acceptance at Aurelia Hospital. Dr. Fugger addresses the communication gap between doctors and patients, emphasizing the importance of empathy as a clinical skill and simplifying medical jargon to alleviate patient fear. She also discusses the challenges facing Italian healthcare, including staff shortages, burnout, and regional disparities, and the impact of the COVID-19 pandemic on distrust between patients and healthcare workers. Dr. Fugger highlights the need for territorial management to guide patients to the appropriate level of care and advocates for a holistic approach that values both scientific knowledge and human connection.
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