This podcast episode focuses on the impactful use of Shakespeare's words in modern English and explores how professionals can incorporate such eloquence into business communication. Three key Shakespearean words discussed include lackluster, bedazzled, and lackadaisical, which can enhance a speaker's expressiveness and add depth to business language. The episode also delves into the significance of impartiality in decision-making and provides strategies for maintaining neutrality in business and legal contexts. Additionally, the hosts promote the potential benefits of reading classic literature like Shakespeare's works to expand vocabulary and enhance language skills in business English.