
Luca Borreani, founder of ZipChat.ai, joins Norm Farrar and Kevin King to discuss conversational marketing and strategies for improving website conversions. Luca emphasizes the importance of addressing customers' last-minute doubts through AI-powered chatbots, noting that a simple headline change can dramatically impact landing page performance. He shares his experience in affiliate marketing, highlighting the value of copywriting and understanding customer behavior. The conversation explores how ZipChat helps e-commerce businesses identify and resolve customer objections in real-time, offering personalized support via WhatsApp. Luca also touches on the potential of using chat data to create detailed buyer profiles and the increasing role of AI in streamlining customer interactions and purchases.
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