Where McKinsey—and Consulting—Go From Here

McKinsey's Global Managing Partner, Bob Sternfels, discusses the company's 100-year legacy and its evolving approach in an AI-driven world. McKinsey is integrating AI agents into its workforce and shifting towards outcome-based models where they underwrite the results of their advice. This shift requires a focus on organizational change and a rewiring of companies to realize the value of AI. The discussion also covers McKinsey's talent acquisition, emphasizing resilience, teamwork, and the aptitude to learn, alongside leadership skills and judgment. Sternfels addresses past criticisms, highlighting the firm's commitment to client selection and setting higher standards for professionalism within the industry.