BE 513: How to Own Your Apology at Work

This podcast episode addresses how to apologize effectively in professional settings, responding to a listener's question about the word "atone." The hosts clarify that "atone" is overly formal and religious, suggesting more practical alternatives for business contexts. They explore phrases like "I apologize for my actions" as a way to fully own a mistake, and differentiate this from "asking for forgiveness," which can seem insecure. The conversation also covers actions to make amends, such as offering to "make it up" to someone, and more formal methods like "redeeming oneself" through significant contributions. Ultimately, the hosts emphasize the importance of specific and genuine apologies in maintaining workplace relationships, and share personal experiences and a role play to illustrate these points.