Can Kenya answer the call for employment?

Kenya's ambition to become a global hub for outsourced digital services is examined, questioning whether it can solve the country's unemployment crisis. The discussion highlights the mismatch between academic qualifications and available jobs, with 90% of jobs being in the informal sector. Business process outsourcing (BPO) is presented as a potential solution, with Kenya aiming to replicate India's success by leveraging its English-speaking youth and investing in internet infrastructure. However, the rise of AI poses a challenge, potentially automating tasks and requiring Kenya to offer more value-added services. The need for structural stability, economic growth exceeding 5%, and rebuilding public trust are crucial for Kenya to succeed in this competitive market.