45. Agentics: Rebuilding How We Think, Work, and Create with AI [Kwame Nyanning, Author of Agentic]

In this episode of the Design of AI podcast, Kwame Nyanning discusses agentic systems, emphasizing the importance of redesigning organizational ontology to align with AI's capabilities. He argues that companies should prioritize customer outcomes over brand value and rethink workflows to integrate AI effectively. The conversation explores the shift from deterministic to probabilistic systems, the role of design in verification and orchestration, and the need for designers to embrace multimodality and intent capture. Nyanning also addresses the impact of automation on jobs and the economy, advocating for positive friction and community building to maintain human connection in an increasingly automated world, and offers insights into the future of agencies and the ethical considerations for designers in the age of AI.