"When most health care professionals hear the word 'malpractice,' they want to run the other way. This is understandable—but also a missed opportunity. We can leverage malpractice data to target and drive investment in patient safety efforts. Malpractice data shows us that good communication and teamwork are vital to preventing adverse events and malpractice claims—while dramatically improving working conditions and enhancing patient safety.

Malpractice data shows that communication-related factors contribute to about 30 percent of claims. When communication is disrespectful, unclear, or simply missing, risks to patient safety and provider liability are amplified, whether the communication is between providers or between a provider and the patient/family."

David L. Feldman is chief medical officer, The Doctors Company and Healthcare Risk Advisors.

He shares his story and discusses his KevinMD article, "Malpractice may be negative, but its data can generate positive results."

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