While most of us would agree that we have seen significant innovation in fintech and banking over the last decade, we still don't really have a new framework for how we look at banking.

My next guest on the Fintech One-on-One is someone who has thought deeply about innovation in banking and he has lived it as a co-founder of some of the biggest names in fintech. Jason Bates is currently the co-founder and Deputy CEO at consulting firm 11:FS but he is also a co-founder of both Starling Bank and Monzo, two of the big three in UK fintech.

His framework of four layers for retail financial services provides an interesting perspective and a possible foundation for future innovation.

In this podcast you will learn:

How Jason first got involved in fintech.
What it was like in the early days of Starling Bank and Monzo.
The founding story of 11:FS.
How he described 11:FS today.
The difference between digital banking and digitized banking.
The four different layers of retail banking.
What we still need to work on in digital banking.
An explanation of the "Jobs to be Done" innovation philosophy.
The best ways to apply AI to banking.
The state of fintech in the UK today.
Comparing the US and UK fintech landscapes today.
What Jason is looking at as far as 2024 fintech trends.
What he is most excited about for the next three to five years.

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Jason Bates of 11:FS

Fintech One-On-One