The End of Human Driving? with Uber CEO Dara Khosrowshahi | On With Kara Swisher

Kara Swisher interviews Dara Khosrowshahi, the CEO of Uber, about the company's use of applied AI and its future plans for autonomous vehicles (AVs). They discuss how AI powers various aspects of Uber's operations, from ride matching and pricing to internal tools and customer service. Khosrowshahi shares insights on the impact of AI on developer productivity and the challenges of implementing AI in customer service. The conversation shifts to autonomous vehicles, with Khosrowshahi expressing his belief that AVs will eventually be safer and cheaper than human drivers, although the transition will take time. They also touch on regulatory issues, environmental goals, and the role of Chinese companies in the AV industry. Khosrowshahi emphasizes Uber's commitment to a hybrid network of human and robot drivers and the importance of handling the transition in a humane way, while also addressing concerns about job displacement and societal acceptance of AVs.