In this episode of the Art of Procurement podcast, host Kelly Barner interviews Heather Murray, founder of AI for Non-Techies and director at Beesting Digital, about the potential of AI in procurement. Heather shares her journey into AI, common misconceptions about the technology, and the risks associated with its use, particularly concerning intellectual property and data protection. She emphasizes that AI is not a one-click solution and requires human oversight to be effective. Heather also provides a framework for teams to assess whether AI is suitable for their business problems, highlighting the importance of starting with the problem rather than the tool and ensuring data readiness. The discussion covers the pace of AI advancement, the similarities between enterprise and consumer adoption, and the need for trust when selecting AI solutions. Heather suggests that while 2023 was a year of dabbling in AI, 2024 will be about integrating and experimenting with AI tools to create efficient workflows.
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