
In this episode of Confident Business English, Anna, a neural language coach, focuses on 11 language upgrades for senior managers to enhance their communication confidence. She emphasizes that while there's no single way a senior manager should sound, using specific phrases can boost confidence. Anna covers using "further" instead of "more" for strategic depth, employing "I found it" for reflective feedback, and expressing preferences with "I'm keen to." She also suggests softening disagreements with "I'm afraid," managing objections by acknowledging perspectives, and making meetings more inclusive with greetings like "Hello, everyone." The episode further explores using "let's" for directive collaboration, politely interrupting with "I'm conscious of time," diversifying adjectives beyond "good" and "bad," asking someone to "take it up with" the appropriate department, and conveying conviction with "I'm confident that." Anna encourages listeners to implement these phrases to feel more confident and provides practice sentences for each point.
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