Richard Lim, CEO of Retail Economics, joins Natalie for a wide-ranging discussion on:

The health of the UK consumer and why 2024 will be a year of two halves.
Richard's inflation theory (listen to find out!)
Combating cost pressures in 2024 - business rates, labour costs and more.
November data releases - interpreting the BRC retail sales and Barclaycard consumer spending data - from 'insperiences' to 'revenge spending'
Digital transformation progress and where next for the industry.
Separating hype from reality - why generative AI is not 'the next metaverse' (in buzzword bingo).
ESG - managing conflicting consumer demands for convenience and sustainability.

Links:

Richard on LinkedIn

Retail Economics on Twitter/X

If you enjoyed this episode, please leave us a rating or review on Apple, Spotify, or wherever you get your podcasts.

Inflation, 'Insperiences', Industry Outlook for 2024

Retail Disrupted