
Richard Tromans interviews Oz Benamram, who presents a thesis that law firms failing to make their knowledge accessible via AI within the next two years will face significant challenges. Benamram argues that clients will increasingly consume legal services through AI, similar to how Uber transformed the taxi industry by changing the buying experience. He emphasizes that firms need to embed their knowledge into AI tools to remain relevant, comparing it to learning a new language or being in the pool to learn how to swim. Benamram suggests that while some complex matters will still require lawyers, even those interactions will be streamlined by AI, reducing billable hours. He also addresses potential complacency among large law firms, stressing the urgency of adapting to this technological shift.
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