Visa Spotlight: Advancing Agentic Commerce for a New Era in Shopping

In this episode of Visa Spotlight, David Rolfe interviews Jalpesh Chitalia, Visa's VP of Growth Products, about Visa Intelligent Commerce and the future of agentic commerce. Jalpesh explains the difference between e-commerce and agentic commerce, highlighting how AI agents can automate the discovery-to-buy workflow. They discuss the challenges and opportunities in the agentic commerce space, including consumer trust, security, and the need for a common trust framework. Jalpesh introduces Visa Intelligent Commerce, a suite of integrated APIs and a partner program designed to support agentic commerce, focusing on security, scalability, and personalization. He also mentions collaborations with partners like OpenAI, Stripe, Perplexity, RAMP, and ScaleAI to drive innovation and adoption. The discussion concludes with a glimpse into Visa's strategic vision for agentic commerce, emphasizing the importance of partnerships and the goal of enabling agents to perform any transaction a Visa cardholder can.