63. Leading in the ICU… and Beyond!

The podcast explores caring-inspired leadership in healthcare, particularly within the high-stakes environment of the ICU. Retired army colonel and leadership expert Dr. Joshua Hartzell, author of "A Prescription for Caring in Healthcare Leadership," discusses strategies for cultivating compassion and excellence. Key points include the importance of self-care for leaders, prioritizing respect and active listening among team members, and empowering others through delegation and feedback. Dr. Hartzell emphasizes that leadership is about action and intentional caring acts, not just titles, and advocates for setting clear standards while remaining genuinely present and supportive. He shares anecdotes from his military career and highlights the value of small gestures, like expressing gratitude and offering mentorship, in building trust and fostering a positive culture.