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Miguel Armaza interviews Mikhail Lomtadze, CEO of Kaspi.kz (NASDAQ:KSPI), one of the largest publicly traded fintechs in the world and the leading tech platform in Kazakhstan. Kaspi is traded on the Nasdaq and has a current market cap of $24 billion dollars.

They also have incredible numbers. They serve 15 million customers, in a country with a population of 20 million; 2/3 of their clients use them daily; 2023 revenue was $4.2B with net income margin of 45%, and they’re growing at ~50% YoY.

We discuss:

Transforming the company from a bank to leading tech giant
Kaspi’s obsession around product, customer service, and Net Promoter Score
Mikhail’s background from humble beginnings in Georgia to Harvard Business School, to CEO of Kaspi
The amazing story of Kazakhstan’s digital transformation and how digital payments replaced cash from 15% to 85% market-share in just eight years… and a lot more!

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Miguel Armaza is Co-Founder and General Partner of Gilgamesh Ventures, a seed-stage investment fund focused on fintech in the Americas. He also hosts and writes the Fintech Leaders podcast and newsletter.

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Mikhail Lomtadze, Kaspi.kz CEO - Building a $24Bn Tech Titan, From Kazakhstan to the World

Fintech Leaders