Keith Crawford, Global Head of Corporate Development and M&A at State Street Corporation

Keith Crawford, Global Head of Corporate Development and M&A at State Street Corporation, brings over 20 years of expertise executing some of the most intricate custody business carve-outs in financial services. In this episode, Keith breaks down the realities of carve-out transactions—from proactive deal sourcing and dependency mapping to navigating TSAs and post-close integration. He shares hard-won lessons on avoiding common pitfalls like scope creep, third-party contract renegotiations, and employee retention challenges that can derail even the most promising deals.

Things You'll Learn

Why carve-out transactions demand bespoke approaches: No two deals are alike—discover how to identify the 20% of unknowns that templates can't capture and build flexibility into your diligence process.
How to source carve-out opportunities proactively: Learn State Street's strategy for targeting custody business carve-outs, including the "why us" narrative and who to approach (hint: not the business unit leader).
The integration secrets that prevent deal failure: From embedding integration experts early in diligence to managing employee retention and TSA timelines, Keith reveals how to align synergy assumptions with operational reality.

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This episode is brought to you by S&P Global.

Today's episode of M&A Science is brought to you by S&P Global Market Intelligence.

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Episode Chapters:

[00:03:30] From Accountant to M&A Leader – Keith's journey from audit to becoming a dealmaking general contractor
[00:06:00] The General Contractor Mindset – Why successful M&A requires orchestrating expert teams across tax, operations, IT, and risk
[00:06:30] The 80/20 Rule of Carve-Outs – Why templates work for most deals but the 20% whitespace requires bespoke analysis
[00:10:00] Third-Party Contract Landmines – How change-of-control provisions can blow up your valuation assumptions
[00:16:00] Building Strategic Alignment Early – Embedding integration experts into diligence to bridge deal models with operational reality
[00:23:00] Proactive Deal Sourcing Strategy – State Street's approach to targeting custody business carve-outs with a clear "why us" narrative
[00:35:00] Leveraging Banker Networks Strategically – How mid-tier investment banks often have better contacts for carve-out opportunities
[00:48:00] Culture Preservation in Integration – Lessons from the Charles River acquisition on maintaining employee morale and retention
[00:52:30] Major Deal Breakers – The two red flags that cause State Street to walk away from carve-out transactions
[00:55:00] The Craziest M&A Moment – A hospital room negotiation that almost derailed a major international carve-out

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Mastering Carve-Out Transactions with Keith Crawford

M&A Science