How to Change Your Workplace | WorkLife with Adam Grant

In this episode of Work Life, host Adam Grant interviews Dan Heath, co-author of "Switch," about the science of making change happen successfully in organizations. Heath shares three key steps: painting a vivid, emotional picture of why change is needed, appealing to existing values rather than trying to change them, and shrinking the change to create small wins. The episode includes examples such as John Stegner's glove shrine to illustrate wasteful spending, Texas's "Don't Mess With Texas" anti-littering campaign, and Emily Dia's implementation of the Modern Classrooms Project in her school. Additionally, Hubert Joly, former CEO of Best Buy, discusses his approach to reviving the company by diagnosing problems, leveraging existing strengths, and empowering employees. The episode emphasizes that successful change requires understanding and addressing human resistance, focusing on emotional responses, and building on what already works within an organization.