In this episode of Career Tools, Sarah and Mark discuss effective email management, focusing on strategies to reduce time spent on email and improve communication. They recommend using subject lines effectively with acronyms like AR (Action Required), MSR (Monthly Status Report), DNR (Do Not Respond), and EOM (End of Message). They also advise using an intermediary email client to manage multiple accounts and creating a professional email signature. The core advice is to limit email checks to three times a day, process emails efficiently to reach "inbox zero," and prioritize face-to-face or phone communication over email whenever possible to build stronger relationships and trust. They also stress the importance of keeping emails concise and avoiding the assumption that attachments will be read and discourage phone usage during meetings. The speakers emphasize that the key to managing email effectively is changing one's behavior rather than being overwhelmed by volume.
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