In The Mel Robbins Podcast, Mel interviews Harvard Business School Professor Alison Wood Brooks about the science of communication. Brooks shares insights from her popular Harvard Business School course, "Talk: How to Talk Gooder in Business and Life," and her book, "Talk: The Science of Conversation and the Art of Being Ourselves." She introduces the four-part framework TALK (Topics, Asking, Levity, Kindness) for effective communication, emphasizing the importance of topic preparation, asking better questions, active listening, incorporating levity, and practicing kindness. The discussion covers strategies for improving communication in various contexts, including relationships, work, and social situations, while also addressing common communication challenges such as small talk, dominating conversations, handling interruptions, and dealing with belittling comments.
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