Corporate diversity, equity and inclusion (DEI) programmes are commonplace, and with good reason. They can help with staff satisfaction, retention and improve business outcomes. But all too often they are implemented in incoherent ways. Host Isabel Berwick speaks to Lily Zheng, a DEI strategist and consultant, about how companies can develop initiatives that make a lasting difference.

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Presented by Isabel Berwick. Produced by Mischa Frankl-Duval. The executive producer is Manuela Saragosa and the sound engineers are Simon Panayi and Breen Turner.

Read a transcript of this episode on FT.com

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Why diversity strategies fail – and how to fix them

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