In The Better Leadership Team Show, Mike Goldman interviews Michael D. Levitt about workplace culture, its increasing complexity due to generational differences and remote work, and how leaders can navigate it. Levitt emphasizes "togetherness" as a key characteristic of a great leadership team and defines workplace culture as an environment where diverse individuals with a passion for their work collectively contribute to the organization's success. The discussion covers the importance of leaders listening to their teams, trusting them, and measuring productivity based on outcomes rather than mere hours worked. Levitt shares practical advice on assessing and improving company culture, including identifying what's working well, understanding desired results, and focusing on one area for improvement at a time. He stresses that leaders must model the desired culture and create an environment of trust where employees feel heard and valued, recounting his experience of turning over a toxic workplace by simply asking employees what they would do if they were in his position and implementing their ideas.
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