Tracking Customer Trends With Elie Katz

This podcast episode explores the challenges faced by independent retailers and convenience stores in the face of emerging technologies and changing customer habits. It highlights the threat posed by ASAP delivery services, micro-fulfillment centers, and electric vehicles, and discusses the importance of loyalty programs in driving customer loyalty and increasing sales. The episode also emphasizes the need for retailers to adapt to changing customer trends and be ready to implement new strategies to remain competitive.