In this episode of Lenny's Podcast, host Lenny interviews Albert Cheng, a growth expert who has worked at Duolingo, Grammarly, and Chess.com, about growth strategies and mental models. Cheng shares his "explore and exploit" framework for identifying growth opportunities, using examples from Chess.com and Grammarly. He discusses how AI is used to accelerate growth work, the importance of brand and community, and experimentation best practices. Cheng emphasizes the importance of user retention for consumer subscription products, the value of word-of-mouth growth, and the need to connect users to the core value of a product. He also touches on team building, the impact of company size, and a failure that taught him valuable lessons about product development.
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